Our Privacy Policy
EPTOMARK (PTY)LTD t/a CUBIC ADVISORY (SA) PRIVACY POLICY IN COMPLIENCE WITH POPIA.
Your privacy is important to us. Find below a summary of our privacy policy as it contains the most important and relevant points. We urge our clients to please read our privacy policy as it is important that we protect our and your rights in accordance of POPIA.
Background
EPTOMARK (PTY)LTD t/a CUBIC AVISORY (SA) respect your privacy and take the protection of personal information very seriously. We understand that your trust is our most important asset. The purpose of this policy is to describe the way that we collect, store, use, and protect information that can be associated with you or another specific natural or juristic person and can be used to identify you or that person (personal information).
This policy applies to whom?
This policy applies to you if you are: a visitor to our website, mobile site, applications ("apps") or a customer who has ordered a product or requested a service that we provide or anyone contacting us by phone, SMS, email, in letters and other correspondence, and in person.
Personal information
Personal information includes: certain information that we collect automatically when you visit our website; certain information collected when you contact us via the webpage portal; certain information collected on requests you presented to EPTOMARK; and optional information that you provide to us voluntarily;
Acceptance required by you.
You acknowledge and accept all the terms of this policy when accessing the website to order a product or request our services. If you do not agree with anything in this policy, then you may not access the website and order a product or request our services.
Legal capacity
You may not access our website or order a product or request our services if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts.
Deemed acceptance of our policy
By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.
Your important obligations
You may only send us your own personal information or the information of another data subject where you have their permission to do so.
Changes to our policy We reserve the right to change the terms of this policy at any time. All changes to this policy will be posted on our website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this policy.
If you do not agree with the changes, then you must stop using the website and our products or services. If you continue to use the website or our products or services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.
Collection of information
Purposes for collection
We may use or process any product or services information, or optional information that you provide to us for the purposes indicated in this privacy policy. Processing includes gathering your personal information, disclosing it, and combining it with other personal information. We generally collect and process your personal information for various purposes, including: products or services purposes- such as collecting orders or requests for and providing our products or services;
marketing purposes- such as pursuing lawful related marketing activities;
business purposes- such as business intelligence and analytics, product improvement, internal audit, accounting, business planning, and joint ventures, disposals of business, or other proposed and actual transactions; and
legal purposes- such as handling claims, complying with regulations, or pursuing good governance.
- Communication via our website contact portal
Once you communicate in any form via our website contact portal, you will no longer be anonymous to us. You will need to provide certain personal information when you communicate via our website. We will use this personal information to fulfil your request, provide additional services and information to you as we reasonably think appropriate, and for any other purposes set out in this policy. This includes newsletters and email alerts. If you wish to opt out you can do so by clicking on the unsubscribe link at the bottom of the emails.
Communicating with us
When you communicate with us through our customer service channel or via telephonic contact or any method of liaison with our company, you may be requested to provide personal information to us such as your name, email address and contact details. We will use this in order to help resolve your query or request. All telephone calls to our customer service may be recorded.
Messages and updates
We may send administrative messages and email updates to you about our website. We may wish to provide you with information about new products or services in which we think you may be interested. This means that in some cases, we may also send you primarily promotional messages. We may send you one message to ask you for your opt-in to receive promotional messages. We will not send you promotional messages unless you have chosen to opt-into them.
Our browser policy
Our company automatically receive and record Internet usage information on our server logs from your browser, such as your Internet Protocol address (IP address), browsing activities, click patterns, version of software installed, system type, screen resolutions, color capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on the website, and the dates and times that you visit the website, paths taken, and time spent on sites and pages within the website (usage information). Please note that other websites visited before entering our website might place personal information within your URL during a visit to it, and we have no control over such websites.
Our “Cookies” policy
We may place small text files called 'cookies' on your device when you visit our website. Cookies and similar technologies are used to enhance your experience on websites by remembering your preferences etc.
Consent to collect personal or related information
We will request your explicit consent to use your personal information to send you certain information including: Email alerts & Newsletters Where you have given consent to process your personal information you may withdraw consent at any time by clicking the unsubscribe link in an email alert or newsletter.
Disclosure
Sharing your information
We may share your personal information with: other divisions or companies within the group of companies to which we belong so as to provide joint content and services and customer support, to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about our products, services, and communications (they will only use this information to send you marketing communications if you have requested their products or services); an affiliate, in which case we will seek to require the affiliates to honor this privacy policy; Our products or services providers under contract who help provide certain products or services or help with parts of our business operations, including fraud prevention, bill collection, payment services, credit checks, marketing, technology services (our contracts dictate that these product or services providers only use your information in connection with the products or services they supply or services they perform for us and not for their own benefit);
Regulators
We may disclose your personal information as required by law or governmental audit. This will include public authorities, insurance companies, finance companies, automotive advertising companies and/or other agencies. Information shared in this way will not be used for marketing purpose Law enforcement For the purposes of the prevention or detection of offences, and/or the apprehension or prosecution of offenders, we may share any information obtained or collected by us with the Police, other public or private sector agencies or representative bodies in accordance with the relevant legislation. We may disclose personal information if required: by a subpoena or court order; to comply with any law; to protect the safety of any individual or the general public; and to prevent violation of our customer relationship terms.
Marketing purposes
We may disclose aggregate statistics (information about the customer population in general terms) about the personal information to advertisers or business partners.
Employees
We may need to disclose personal information to our employees that require the personal information to do their jobs. These include our responsible management, human resources, accounting, audit, compliance, information technology, or other personnel.
Change of ownership
If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to another entity, we may assign our rights to the personal information we process to a successor, purchaser, or separate entity. We will disclose the transfer on the website. If you are concerned about your personal information migrating to a new owner, you may request us to delete your personal information.
Data Processing Agreement As required by relevant data protection laws, we make use of Data Processing Agreements to manage data processing relationships between Responsible Parties and Operators or Operators and Sub-operators (as the case may be).
Security of Information. All the information we receive about you is stored on secure servers and we have implemented technical and organizational measures that are suitable and necessary to protect your personal data. We continually evaluates the security of our network and adequacy of our internal information security program which is designed to (a) help secure your data against accidental or unlawful loss, access or disclosure, (b) identify reasonably foreseeable risks to the security of our network, and (c) minimize security risks, including through risk assessment and regular testing. Please note, despite the measures we have implemented to protect your data, the transfer of data through the Internet or other open networks is never completely secure and there is a risk that your personal data may be accessed by unauthorized third parties. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this policy
Accurate and up to date
We will try to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes defined in this policy.
Retention We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless: retention of the record is required or authorized by law; or you have consented to the retention of the record. During the period of retention, we will continue to abide by our non-disclosure obligations and will not share or sell your personal information. We may retain your personal information in physical or electronic records at our discretion.
Transfer of information aboard We will not transfer any personal information across a country border without your prior written consent.
Removing You may choose to remove the personal information you have submitted to us, by or contacting us. We will request proof of identity before removing your information.
Limitation
We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third party websites.
Enquiries If you have any questions or concerns arising from this privacy policy or the way in which we handle personal information, please email the Information Officer. support@nilalinx.co.za
This policy was last updated on 01 July 2021
EPTOMARK (PTY)LTD t/a CUBIC Advisory (SA) Advisory & Facilitation Business Partnership & Governance Consulting Public Private Partnership Specialists Forensic Facilitation & Management. 15 Fairview Center, Caledon Street, Somerset-West, WC, 7130.
e-mail : support@nilalinx.co.za
Website: https://www.eptomark.com/